Conditions

General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following Terms and conditions apply to contracts that you conclude with us as a provider (LiWAVE GmbH) via the website www.liwave.de. Unless otherwise agreed, the inclusion of any terms and conditions you may have used is objected to.

(2) Consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that are predominantly neither part of their commercial nor their independent professional activity can be. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods .

(2) As soon as the respective product is listed on our website, we make you a binding offer to conclude a contract via the online shopping cart system for the conditions specified in the Conditions stated in item description. 

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are " shopping cart". You can use the corresponding button in the navigation bar to access the “shopping cart” and make changes there at any time.
After calling up the "Checkout" page and entering your personal data as well as the payment and shipping conditions, the order details will be displayed to you as an order overview.


If you use an instant payment system as your payment method (e.g.b If you use PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are forwarded to the respective instant payment system, make the appropriate selection there. Enter your data. Finally, the order data will be displayed as an order overview on the website of the provider of the instant payment system or after you have been redirected back to our online shop.


Before sending the order, you have the opportunity to check the information in the order overview again, change it (also using the "back" function of the Internet browser) or cancel the order.
By submitting the order using the corresponding button ("buy" or similar term), you declare your legally binding acceptance of the offer, which means the contract is concluded.

(4) Your requests to create an offer are non-binding for you. We will make you a binding offer in text form (e.g.b by email), which you can accept within 5 days (unless another deadline is stated in the respective offer).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or by email at the latest immediately after conclusion of the contract. Our possible specifications regarding file formats must be observed.
 

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, name rights, trademark rights). violate existing laws. You expressly release us from all third-party claims asserted in this context. This also applies to the costs of the legal representation required in this context.
 

(3) We do not check the transmitted data for accuracy and therefore accept no liability for errors.

§ 4 Special agreements on offered payment methods

(1) Payment via Klarna
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

  • Direct debit: The debit takes place after the goods have been dispatched. The time will be communicated to you by email.
  • Credit card (Visa/Mastercard): Available in Germany and Austria. The debit takes place after the goods or tickets have been dispatched / the availability of the service or, in the case of a subscription, according to the communicated times.
Using the payment methods invoice and/or installment purchase and/or direct debit requires a positive credit check. In this respect, as part of the purchase initiation and processing of the purchase contract, we forward your data to Klarna for the purpose of address and creditworthiness checks. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check.

Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations.


Further information about Klarna can be found here. You can find the Klarna app here.

(2) SEPA direct debit (basic and/or company direct debit)
If you pay by SEPA core direct debit or SEPA company direct debit, you authorize us to do so Issuance of a corresponding SEPA mandate to collect the invoice amount from the specified account.

The direct debit will be collected within 1-10 days after conclusion of the contract.
The deadline for submitting the pre-notification is shortened to 5 days before the due date. You are obliged to ensure that the account has sufficient funds on the due date. In the event of a return debit due to your fault, you will have to pay the applicable bank fee.

§ 5 Right of retention, retention of title

(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.

(2)  The goods remain our property until the purchase price has been paid in full.

(3)  If you are an entrepreneur, the following also applies:

a) We retain ownership of the goods until all have been paid in full Claims from the ongoing business relationship. Pledging or transfer of security is not permitted before ownership of the reserved goods is transferred.

b) You can resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that arise from the resale and we accept the assignment. You are still authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves.

c) If the reserved goods are combined or mixed, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.


§ 6 Warranty

(1) The statutory liability rights for defects apply.

(2) As a consumer, you are asked to check the item immediately upon delivery for completeness, obvious defects and transport damage and to inform us as well Notify the freight forwarder of any complaints as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.

(3) If you are an entrepreneur, the following applies differently from the above warranty regulations:

a)  The quality of the Only our own information and the manufacturer's product description are deemed to be agreed upon, but not other advertising, public praise and statements made by the manufacturer.

b)  In the event of defects, we will, at our discretion, provide a guarantee through repair or subsequent delivery.If the defect cannot be remedied, you can either request a reduction in price or withdraw from the contract. The elimination of defects is deemed to have failed after an unsuccessful second attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. In the event of repair, we do not have to bear the increased costs that arise from moving the goods to a location other than the place of performance if the delivery does not correspond to the intended use of the goods.

c)  The warranty period is one year from delivery of the goods. The shortening of the deadline does not apply:


- for culpably caused damages attributable to us resulting from injury to life, body or health and for other damages caused intentionally or through gross negligence;
- insofar as we have fraudulently concealed the defect or have given a guarantee for the condition of the item;
- in the case of items that have been used for a building in accordance with their usual use and which caused its defectiveness have;
- in the event of legal recourse claims that you have against us in connection with defect rights.

§ 7 Choice of law, place of performance, place of jurisdiction

(1) German law applies . For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the consumer's country of habitual residence is not withdrawn (principle of favourability).

(2)  The place of performance for all services arising from the business relationships existing with us and the place of jurisdiction is our registered office, provided you are not a consumer, but a merchant, a legal entity under public law or are special funds under public law.The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this.

(3)  The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.





II. Customer information

1. Identity of the seller

LiWAVE GmbH
Simeonscarre, 2
32423 Minden
Germany
Telephone: 015224377378
Email: welcome@liwave.de


Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.)

3. Contract language, contract text storage

3.1 The contract language is German.

3.2 We do not save the complete contract text. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email.

3.3 If you request an offer outside of the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g.b by email, which you can print out or save electronically.

4. Essential features of the product or service

The essential features of the product and/or service can be found in the respective offer.

5. Prices and payment methods

5.1 The prices listed in the respective offers as well as the shipping costs represent total prices. They contain all price components including all applicable taxes.

5.2 The shipping costs are not included in the purchase price.They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free shipping has been guaranteed.

5.3 If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as:b Customs duties, taxes or money transfer fees (transfer or exchange rate fees charged by credit institutions), which you must bear.

5.4Any costs incurred for the money transfer (transfer or exchange rate fees charged by credit institutions) must be borne by you in cases where the delivery is made to an EU member state but the payment was made outside the European Union.

5.5 The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.

5.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6. Delivery conditions

6.1 The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

If you are an entrepreneur, delivery and dispatch are at your risk.

7. Statutory liability law for defects

Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).

These general terms and conditions and customer information were created by the dealer association's lawyers who specialize in IT law and are constantly checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable in the event of warnings. You can find further information at: https://www.haendlerbund.de/de/services/legal security/terms and conditions service.

last updated: 27.102020